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Title

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Director HR Operations

Description

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We are looking for a Director HR Operations to lead and manage the daily operations of our Human Resources department. The ideal candidate will be responsible for developing and implementing HR strategies, policies, and programs that support the organization’s goals and ensure compliance with all relevant laws and regulations. This role requires a strategic thinker with strong leadership skills, capable of driving process improvements and fostering a positive work environment. The Director HR Operations will oversee HR administration, payroll, benefits, employee relations, compliance, and HRIS management. You will collaborate closely with senior leadership and department heads to align HR initiatives with business objectives, ensuring the organization attracts, retains, and develops top talent. Key responsibilities include managing HR staff, optimizing HR processes, ensuring legal compliance, and utilizing data analytics to inform decision-making. The successful candidate will have a proven track record in HR operations, excellent communication skills, and the ability to handle sensitive matters with discretion. This role is critical in shaping the employee experience and supporting organizational growth.

Responsibilities

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  • Oversee daily HR operations and ensure efficient processes.
  • Develop and implement HR policies and procedures.
  • Manage payroll, benefits administration, and HRIS systems.
  • Ensure compliance with labor laws and company regulations.
  • Lead and mentor the HR operations team.
  • Collaborate with leadership to align HR strategies with business goals.
  • Handle employee relations and resolve workplace issues.
  • Analyze HR data to drive process improvements.
  • Manage HR budgets and resource allocation.
  • Support talent acquisition and onboarding processes.

Requirements

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  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 10+ years of progressive HR experience.
  • 5+ years in a leadership or management role.
  • Strong knowledge of HR laws, regulations, and best practices.
  • Experience with HRIS and payroll systems.
  • Excellent communication and interpersonal skills.
  • Proven ability to lead and develop HR teams.
  • Strong analytical and problem-solving abilities.
  • Ability to handle confidential information with discretion.
  • Certification such as SHRM-SCP or SPHR preferred.

Potential interview questions

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  • What experience do you have managing HR operations?
  • How have you implemented process improvements in HR?
  • Describe your experience with HRIS and payroll systems.
  • How do you ensure compliance with labor laws?
  • What is your leadership style when managing HR teams?
  • Can you provide an example of resolving a complex employee relations issue?
  • How do you use data analytics in HR decision-making?
  • What strategies do you use to align HR with business objectives?
  • Describe your experience managing HR budgets.
  • What motivates you to work in HR operations?